A selection of the brands we sell
About

ABOUT

We are an online retailer specialising in quality tiles, tools and accessories for both the trade and DIY markets.

Our focus is on quality products, great customer service and excellent value for money.

Delivery

DELIVERY TIMES

The delivery time depends on the product, simply find the product on the website and the accurate delivery time for that product will be shown.

DELIVERY PRICES

The delivery prices vary depending on the weight of the order and delivery address. To find out the exact price, simply add the product(s) to the basket and the delivery charge will be displayed.

Contact Details

PHONE

0843 523 6287

EMAIL

sales@tilecouture.co.uk

OFFICE ADDRESS

Tile Couture, Unit 14 Somerset House, Hussar Court, Waterlooville, Hampshire, PO7 7SG, United Kingdom

WEBSITE CHAT

During normal office hours, Monday to Friday, you will be able to chat with our friendly team by clicking on the chat box that will appear on the bottom right hand side of the page.

Customer Service Hours

CUSTOMER SERVICE HOURS

We are a 24/7 online shop so you may place orders at any time you like, day or night. However we only able to respond to enquiries monday to friday during normal office hours.

Common Questions

COMMON QUESTIONS

How long will it take for my order to arrive?

The delivery time varies depending on the product, on each product page there will be a tab with the delivery time. Please note that if you order multiple products with different delivery times the order may not be despatched until all the items are ready.

How much is the delivery charge?

The delivery charge depends on the product, weight of the order and location. To find out what the delivery charge is please add the required items to the cart and the delivery charge will be shown.

Where do you deliver to?

We deliver to the whole of the United Kingdom.

Can I collect my order from you?

Unfortunately we do not offer the option to collect your order, this is because our products come from various different warehouses.

Do you have any retail stores?

No, in order to keep our prices are competitive as possible we are an online only retailer but we do offer fast delivery to the whole of the United Kingdom.