We are an online retailer specialising in quality tiles, tools and accessories for both the trade and DIY markets.
Our focus is on quality products, great customer service and excellent value for money.
The delivery time depends on the product, simply find the product on the website and the accurate delivery time for that product will be shown.
The delivery prices vary depending on the weight of the order and delivery address. To find out the exact price, simply add the product(s) to the basket and the delivery charge will be displayed.
Customer Service Hours
CUSTOMER SERVICE HOURS
We are a 24/7 online shop so you may place orders at any time you like, day or night. However we only able to respond to enquiries during normal office hours.
Why can I not find a telephone number?
We find the most efficient way to answer your queries is through email, this way we can make sure that we are giving you the best advice. We also do not want you having to wait on hold until we can answer your call.
We do however put a contact telephone number on all order confirmation emails so if there are any problems you can get straight through to us.
If you feel that your query cannot be answer through email then please send us an email with your contact number and we will call you back.
How long will it take for my order to arrive?
The delivery time varies depending on the product, on each product page there will be a tab with the delivery time. Please note that if you order multiple products with different delivery times the order may not be despatched until all the items are ready.
How much is the delivery charge?
The delivery charge depends on the product, weight of the order and location. To find out what the delivery charge is please add the required items to the cart and the delivery charge will be shown.
Where do you deliver to?
We deliver to the whole of the United Kingdom.
Can I collect my order from you?
Unfortunately we do not offer the option to collect your order, this is because our products come from various different warehouses.
Do you have any retail stores?
No, in order to keep our prices are competitive as possible we are an online only retailer but we do offer fast delivery to the whole of the United Kingdom.